Get in Touch

Have questions? Want to join our creator hub? Our team is here to help 24/7.

Support Center

How can we help you?

Whether you're a fan needing help with your subscription or a brand looking to collaborate, we'd love to hear from you.

Visit the Studio

Ward No 42, Citypark
Guru Manak Colony
Mohali, Punjab, India

Fan Hotline

Available 24/7 for support
Member & Partner hotline

+91 9983577483

Email Support

Send us your inquiry and we'll get back to you within 12 hours.

help@thebigwin.shop

Get in Touch

Ready to start your project? Fill out the form below.

Business Hours & Support

When you can reach our Bigwin team

Business Hours

Monday - Friday: 9:00 AM - 6:00 PM IST

Saturday: 10:00 AM - 4:00 PM IST

Sunday: Closed (Emergency support available)

Public Holidays: Closed

24/7 Emergency Support
Available for critical issues and enterprise clients

Global Presence

While our main office is located in Mohali, Punjab, Bigwin serves clients globally through remote collaboration and digital communication.

We Work With Clients In:

  • India (All States)
  • North America
  • Europe
  • Asia-Pacific
  • Middle East

Time Zone: India Standard Time (IST, UTC+5:30)

Frequently Asked Questions

Quick answers to common questions about our services

How quickly can Bigwin start my project?

We can typically start new projects within 1-2 weeks of finalizing requirements and contracts. For urgent projects, we offer expedited start times within 48-72 hours.

Do you provide ongoing support and maintenance?

Yes, we offer comprehensive support packages including bug fixes, updates, security patches, and feature enhancements. Support is available 24/7 for enterprise clients.

What technologies does Bigwin specialize in?

We specialize in modern web technologies (React, Angular, Node.js), mobile development (React Native, Flutter), cloud platforms (AWS, Google Cloud, Azure), and AI/ML solutions.

Can you work with our existing development team?

Absolutely! We often collaborate with in-house teams, providing specialized expertise, additional resources, or specific technical skills to complement your existing capabilities.

Do you sign NDAs and ensure data security?

Yes, we prioritize confidentiality and security. We're happy to sign NDAs and implement strict security protocols to protect your intellectual property and sensitive data.

What is your typical project timeline?

Project timelines vary based on complexity. Simple APIs: 2-4 weeks, Web applications: 6-12 weeks, Complex enterprise solutions: 3-6 months. We provide detailed timelines during consultation.

Let's Build Something Amazing Together

Join hundreds of satisfied clients who have transformed their businesses with Bigwin solutions.